Privacy Policy
Welcome to Misereri! We operate our online store through Wix and are committed to protecting your privacy and personal information.This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, contact us, or otherwise interact with our services.By using our website, you acknowledge that you have read this Privacy Policy. Where required by law, we will obtain your consent before collecting or processing your personal information.
2. Information We Collect
We may collect the following types of information:Personal InformationName and surnameBilling and shipping addressesEmail addressPhone number, if providedOrder history and purchased productsPayment InformationPayments are processed through our selected payment providers. We may receive limited payment-related information, such as payment status, transaction references, and the last four digits of a payment card. We generally do not store full payment card numbers or security codes on our own systems.Technical InformationWhen you visit our website, certain information may be collected automatically, including:IP address and approximate locationBrowser type and device informationOperating systemPages visited and interactions with our websiteReferral sources and website usage dataCommunicationsIf you contact us, subscribe to our marketing emails, or submit a form, we may collect the information you provide.
3. How We Use Your Information
We use your information for legitimate business purposes, including to:Process and fulfill orders.Arrange shipping and delivery through our dropshipping suppliers and shipping partners.Process payments, refunds, returns, and exchanges.Send order confirmations, shipping updates, and customer service communications.Respond to questions, complaints, and support requests.Improve our website, products, and customer experience.Detect and prevent fraud, unauthorized transactions, and security issues.Send promotional emails or offers where permitted by law and, where required, with your consent.Meet our legal, tax, accounting, and regulatory obligations.We do not use your personal information for purposes incompatible with this Privacy Policy without providing any notice or obtaining consent required by applicable law.
4. Dropshipping and Sharing Information With Third Parties
Because our store uses a dropshipping business model, products may be shipped directly to customers by independent suppliers or fulfillment partners.To complete your order, we may share relevant information, such as your name, shipping address, contact details, and order information, with:Dropshipping suppliers and product manufacturersWarehousing, fulfillment, and shipping providersPayment processors and payment service providers Wix and relevant website or e-commerce service providersCustomer support, analytics, and website security providersProfessional advisers, government authorities, or law enforcement where legally required These parties receive information only as appropriate for their services or other lawful purposes.Some suppliers or service providers may be located outside your country. Where required by law, we will take appropriate steps to protect personal information transferred internationally.We do not sell your personal information for money. If we engage in targeted advertising or data sharing that is legally classified as a sale or sharing of personal information, we will provide any required disclosures and opt-out options.
5. Payments and Order Security
Payments made through our website are handled by third-party payment processors. Your payment information may be subject to their own privacy policies and security practices.We take reasonable steps to protect order and customer information. However, no website, online service, or electronic transmission can be guaranteed to be completely secure.Please contact us promptly if you believe your account or personal information has been compromised.
6. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to keep the website functioning and improve your shopping experience.These technologies may be used to:Remember your shopping cart and preferences.Support website functionality and security.Understand website traffic and performance.Measure advertising effectiveness.Personalize content or advertisements, where applicable.Some cookies may be provided by Wix or third-party services integrated into our website.You can manage cookies through your browser settings and, where available, our website's cookie consent settings. Disabling certain cookies may affect website functionality. Where required by law, we will request consent before using non-essential cookies or tracking technologies.
7. Marketing Communications
If you subscribe to our mailing list or otherwise consent to receive marketing communications, we may send you product updates, promotions, special offers, and other relevant information.You can unsubscribe at any time by clicking the unsubscribe link in a marketing email or by contacting us at [Your Contact Email].Even if you opt out of marketing, we may still send essential transactional communications, such as order confirmations, delivery updates, and customer service messages.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, resolving disputes, maintaining business records, and meeting legal or tax obligations.When information is no longer needed, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable legal requirements.
9. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:Request access to the personal information we hold about you.Request corrections to inaccurate or incomplete information.Request deletion of your personal information.Request a copy of certain personal information in a portable format.Object to or restrict certain types of processing.Withdraw consent where processing is based on consent.Opt out of certain targeted advertising, data sharing, or sales of personal information where applicable.Lodge a complaint with the relevant data protection authority.To exercise an applicable right, contact us at [Your Contact Email]. We may need to verify your identity before processing your request. Certain legal exceptions may apply.If you are located in the European Economic Area or the United Kingdom, you may also have rights under applicable data protection laws, including the right to complain to your local supervisory authority.If you are a California resident, you may have additional rights under California privacy laws, subject to their requirements and exceptions.
10. Children's Privacy
Our website is not intended for children who are below the age at which they can legally provide consent to data processing in their jurisdiction. We do not knowingly collect personal information from children in violation of applicable law.If you believe a child has provided us with personal information unlawfully, please contact us so that we can take appropriate action.
11. Third-Party Websites
Our website may contain links to third-party websites, payment providers, social media platforms, or other services.We are not responsible for the privacy policies, content, or security practices of third-party websites. We encourage you to review their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website services, legal obligations, or other circumstances.Any changes will be posted on this page with an updated “Last Updated” date. Where required by law, we will notify you of material changes or obtain your consent.